Terms of Service

Forest Creek Co.

Last updated: October 25, 2026

Overview

Welcome to Forest Creek Co. These Terms of Service govern your use of our website and purchases made through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to Forest Creek Co.

Our online store is powered by Shopify, which provides the ecommerce platform used to display products, process purchases, and support our shopping experience.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies.

Please read these Terms carefully before using our website.

1. Online Store Use

You agree to use our website only for lawful purposes.

You must provide accurate information when placing an order and must not interfere with the operation or security of our website.

You represent that you are legally able to enter into a purchase agreement under the laws applicable to you.

We may restrict access to our website when reasonably necessary to protect customers, prevent fraud, or maintain security.

2. Products and Product Information

Forest Creek Co. offers products selected from independent manufacturers and supplier partners.

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, and pricing.

Product colors may vary slightly depending on lighting, photography, and screen settings.

Customers should review product dimensions, available options, and care information before purchasing.

Product availability may change without notice.

We reserve the right to correct product information and pricing errors. If a material error affects an order, we will contact the customer regarding available options.

Nothing in this section limits applicable consumer rights.

3. Orders and Payments

By placing an order, you agree to provide accurate billing, payment, and delivery information.

Product prices are displayed in the currency shown at checkout.

Applicable shipping charges, taxes, and other required charges will be presented before completing your purchase.

Orders are subject to payment authorization, product availability, and acceptance.

We may cancel or decline orders in cases involving suspected fraud, payment issues, inventory errors, or other legitimate operational concerns.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

4. Shipping and Delivery

Products may be fulfilled directly by independent supplier partners.

Processing times, shipping services, and delivery estimates vary by product and destination.

Orders containing multiple products may arrive in separate shipments.

Please review our Shipping Policy for additional information.

5. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellation requests are governed by our Return & Refund Policy.

We work with our supplier partners to coordinate eligible returns and resolve product-related issues.

Please contact us before returning merchandise so that the correct instructions can be provided.

Nothing in our policies limits rights or remedies available under applicable law.

6. Pricing and Availability

We may change product prices, promotions, and availability from time to time.

Changes ordinarily apply to future orders and do not automatically alter the price of a previously accepted purchase.

We reserve the right to discontinue products or limit quantities when reasonably necessary.

7. Third-Party Services

Our website may use services provided by third parties, including payment processors, shipping carriers, suppliers, and ecommerce technology providers.

These providers may have their own terms and privacy practices.

Forest Creek Co. remains the customer's point of contact for purchases made directly through our store.

8. Intellectual Property

Website content, including original text, graphics, branding, and design elements owned by Forest Creek Co., may not be copied, distributed, or commercially reproduced without permission.

Product photographs, manufacturer names, and trademarks belonging to third parties remain the property of their respective owners.

9. Customer Communications

By providing your email address during checkout, you agree that we may contact you regarding your order, payment, delivery, returns, or other necessary customer-service matters.

Marketing communications are sent in accordance with applicable law and your consent or communication preferences.

You may unsubscribe from marketing emails using the instructions provided in those messages.

10. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

11. Website Availability

We strive to keep our website accurate, secure, and accessible.

However, temporary interruptions, technical errors, or third-party service disruptions may occur.

We do not guarantee uninterrupted website availability.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Forest Creek Co. is not responsible for indirect or consequential losses arising from website interruptions or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including applicable consumer protection rights and remedies.

13. Governing Law

These Terms are governed by applicable United States federal law and the laws of the Commonwealth of Pennsylvania, without overriding mandatory consumer protections that apply in another jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, products, or legal requirements.

The current version will be available on our website.

Changes will apply prospectively as required by applicable law.

15. Contact Information

Questions about these Terms or purchases made through our website may be directed to:

Forest Creek Co.

Email: info@forestcreekco.com

Additional business contact information will be provided where required by applicable law.